Difference between revisions of "Doc:Troubleshooting Synfig on OSX"

From Synfig Studio :: Documentation
Jump to: navigation, search
(Created page with "Some users have problems with running Synfig on OSX. If you downloaded our [http://www.synfig.org/cms/en/download/ official DMG package] and it doesn't start then you can trou...")
 
(Update instructions)
 
(One intermediate revision by the same user not shown)
Line 1: Line 1:
 
Some users have problems with running Synfig on OSX. If you downloaded our [http://www.synfig.org/cms/en/download/ official DMG package] and it doesn't start then you can troubleshoot the problem by following instructions on this page.
 
Some users have problems with running Synfig on OSX. If you downloaded our [http://www.synfig.org/cms/en/download/ official DMG package] and it doesn't start then you can troubleshoot the problem by following instructions on this page.
  
First, make sure that you have [http://xquartz.macosforge.org/landing/ Apple's X11] installed. Make sure that installed version is the latest.
+
Follow these steps:
 
+
Still doesn't work? Then follow these steps:
+
  
 
# Reboot your Mac.
 
# Reboot your Mac.
 
# Open DMG package you downloaded and double-click SynfigStudio app to run it (this step is necessary even if nothing happens after that).
 
# Open DMG package you downloaded and double-click SynfigStudio app to run it (this step is necessary even if nothing happens after that).
 
# If it doesn't run and no error message is given, then open terminal window and execute the following command:
 
# If it doesn't run and no error message is given, then open terminal window and execute the following command:
   /tmp/skl/SynfigStudio/Contents/MacOS/synfigstudio
+
   /tmp/skl/SynfigStudio/Contents/Resources/synfig/bin/synfigstudio
  
You should get some messages. Please create an issue at [http://www.synfig.org/issues/thebuggenie/synfig our bugtracker] and post them there.
+
You should get some messages. Please create an issue at [https://github.com/synfig/synfig/issues our bugtracker] and post them there.

Latest revision as of 18:35, 15 May 2018

Languages Language: 

English


Some users have problems with running Synfig on OSX. If you downloaded our official DMG package and it doesn't start then you can troubleshoot the problem by following instructions on this page.

Follow these steps:

  1. Reboot your Mac.
  2. Open DMG package you downloaded and double-click SynfigStudio app to run it (this step is necessary even if nothing happens after that).
  3. If it doesn't run and no error message is given, then open terminal window and execute the following command:
  /tmp/skl/SynfigStudio/Contents/Resources/synfig/bin/synfigstudio

You should get some messages. Please create an issue at our bugtracker and post them there.


Languages Language: 

English